Vizello values the privacy of every visitor and customer who interacts with our website. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

If you have any questions regarding this Privacy Policy, please contact us at:

Email: support@mozela.shop

Information We Collect

To operate our online store and provide our services effectively, we may collect certain information when you visit our website or make a purchase.

Information You Provide

When placing an order, creating an account, or contacting our support team, you may provide information such as:

Full name
Email address
Phone number
Billing and shipping address
Account login details (if applicable)
Messages or inquiries sent to our support team

This information is used solely to process orders and provide customer support.

Information Collected Automatically

When visiting our website, certain technical information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited and browsing behavior
Approximate geographic location

This information helps us improve website performance, maintain security, and analyze general traffic patterns.

How We Use Your Information

The information we collect may be used for legitimate business purposes, including:

Processing and fulfilling customer orders
Sending order confirmations and shipping updates
Providing customer support and responding to inquiries
Preventing fraudulent or unauthorized transactions
Improving website functionality and customer experience
Complying with applicable legal and regulatory requirements

Marketing emails or promotional communications are only sent if customers voluntarily subscribe to receive them.

Cookies and Tracking Technologies

Vizello uses cookies and similar technologies to support the normal operation of the website.

Cookies allow us to:

Maintain shopping cart functionality
Remember user preferences and login sessions
Analyze website traffic and usage patterns

Most web browsers allow users to manage or disable cookies through browser settings.

Payment Security

All payments made on our website are processed through secure and trusted third-party payment providers such as PayPal and other payment processors.

Sensitive payment details, including credit card numbers, are encrypted and handled directly by these payment providers.

Vizello does not store or have direct access to full payment credentials.

Sharing of Information

We do not sell or rent customer information.

Information may only be shared with trusted partners when necessary to operate our services, including:

Payment processors
Shipping and logistics providers
Website hosting and security services

These partners are required to maintain appropriate data protection and use the information only for operational purposes.

Data Retention

Personal information is retained only for as long as necessary to:

Complete customer transactions
Provide customer support
Meet accounting and legal requirements

Information that is no longer required may be securely deleted.

Your Data Rights

Depending on applicable data protection laws, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data when legally permitted

Requests can be submitted by contacting our support team.

Updates to This Policy

Vizello may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will always be posted on this page.

By continuing to use our website, you acknowledge and accept the terms of the updated policy.

Contact Information

For any questions or requests regarding this Privacy Policy, please contact:

Email: support@mozela.shop
Website: https://mozela.shop